FAQ
Frequently Asked Questions
Browse our FAQ to learn more about our process and how things work with us.
Our subscription plan starts with a 6-month commitment, and after that, it moves to a month-to-month basis. You’re free to cancel anytime once the 6 months are up, but keep in mind that the site stays with us unless the subscription continues.
If you are on the monthly plan and wish to cancel before the inital 6 month contract is over, you will owe the lump sum amount of the website ($2500) minus whatever you already paid. We value long-term relationships with our clients and seek to collaborate with those who share our commitment to long-term success.
We offer a 7-day grace period for all invoices to be paid. If payment isn’t received within this timeframe, a $25 late fee will be added. If you're on a subscription plan and payments are more than 30 days late, we charge a $150 late fee. If payments are more than 60 days late we may cancel the contract and charge the full price of the site. We understand that life happens, and we’re always open to working with you if challenges arise. Communication is key, and we’re happy to offer assistance whenever possible. If we don’t hear back or get a response, we’ll have to take steps to make sure we’re fairly compensated for the time and effort we put into building your website.
We send email invoices through Square, which include a secure link for adding your payment details. Subscription payments can be made using a credit or debit card, and we accept all major credit cards. For lump-sum projects, we prefer ACH bank transfers to help minimize processing fees. Please note, we do not accept checks or money orders.
It depends on the scope and level of customization desired for the page, but generally, it is a one-time fee of $100 per extra page.